Privacy Policy

Blackcat Heirs of Legacy Last updated: May 2026

Your privacy matters to us. This policy explains what personal data we collect, how we use it, and your rights as a customer of Blackcat Clo (blackcatclo.com).

1. Who We Are

Blackcat Clo operates under the brand name Blackcat Heirs of Legacy. We are the data controller responsible for your personal information collected through this website.

Contact: support@blackcatclo.com

2. What Data We Collect

When you use our website or make a purchase, we may collect the following:

Personal details: Full name, email address, phone number
Delivery information: Shipping address and billing address
Payment information: Payment is processed securely via third-party providers. We do not store your full card details.
Account information: Username and password if you create an account
Order history: Details of products you have purchased
Browsing data: IP address, browser type, pages visited, and time spent on site (via cookies)
Communications: Any messages you send us via email or contact forms

3. How We Use Your Data

We use your personal data to:

Process and fulfil your orders
Send order confirmations, shipping updates, and receipts
Manage your account and profile
Respond to your enquiries and provide customer support
Improve our website and shopping experience
Send marketing emails (only with your consent — you can opt out at any time)
Comply with legal and regulatory obligations
Prevent fraud and maintain security

4. Legal Basis for Processing

We process your data on the following lawful bases under UK GDPR:

Contract: Processing necessary to fulfil your order
Legitimate interests: Improving our services and preventing fraud
Consent: For marketing communications and non-essential cookies
Legal obligation: Where required by law

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only where necessary:

Payment processors (e.g. Stripe, PayPal) to handle transactions securely
Courier and logistics partners to deliver your orders
Email service providers to send transactional and marketing emails
Website hosting and analytics providers to operate and improve our site
Legal authorities if required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to enhance your experience. These include:

Essential cookies: Required for the site to function (e.g. shopping cart)
Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
Marketing cookies: Used to show relevant ads and track campaign performance

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements. Order records are typically kept for 7 years in line with UK tax law. You may request deletion of your account and associated data at any time, subject to legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete data
Delete your data (“right to be forgotten”)
Restrict how we process your data
Data portability — receive your data in a portable format
Object to processing based on legitimate interests
Withdraw consent at any time for marketing communications

To exercise any of these rights, contact us at support@blackcatclo.com. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All transactions on our site are encrypted using SSL technology.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

11. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent update. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.

13. Contact & Complaints

For any privacy-related questions, contact us at:

Email: support@blackcatclo.com

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.